At Crystalis, we value your privacy and are committed to protecting your personal information. This policy outlines how we handle your data in strict compliance with the UK GDPR and the Data Protection Act 2018.

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1. Information We Collect

• Personal Data: We collect your name, billing/shipping address, email address, phone number, and encrypted payment details during checkout.

• Device Info: We automatically gather your IP address, browser type, device details, time zone, and cookie data to optimize your browsing experience.

• Order Info: We retain details of your purchased products, order history, and shopping preferences to fulfill our services.

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2. How We Use Your Data

• To process and securely deliver your orders and manage your account.

• To send essential transactional notifications and curated promotional updates, where explicitly consented to.

• To analyze website traffic and continuously elevate our boutique services.

• To comply with all applicable legal and regulatory obligations within the United Kingdom.

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3. Sharing Your Information We only share your data with trusted third-party providers essential to our operations:

• Payment Processors: High-security gateways including Stripe, PayPal, Apple Pay, and Google Pay.

• Shipping & Logistics: Specialized UK courier networks to handle fragile and high-end transit.

• Marketing & Analytics: Premium platforms such as Klaviyo and Google Analytics to refine our curation.

• 🌟 We will absolutely never sell your personal data to third parties.

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4. Data Retention Your personal information is kept only as long as strictly necessary to fulfill your orders, manage customer support, or satisfy essential financial and legal record-keeping requirements.

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5. Cookies We utilize cookies to personalize your browsing experience and deliver tailored advertisements. You can comfortably choose to disable cookies at any time through your individual browser settings.

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6. Your Rights Under UK Law In accordance with the UK GDPR, you possess comprehensive data rights. You have the absolute right to access, update, restrict, or demand the complete deletion of the personal information we hold about you.

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7. Security We implement robust, industry-standard cryptographic security measures to protect your data against unauthorized access, loss, or alteration.

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8. Updates This privacy policy may be updated periodically to reflect operational or legal changes. We invite you to review this page regularly to stay informed.

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9. Contact Us If you wish to exercise your data rights or have any questions regarding your privacy, please reach out to our team at:crystalishomeshop@gmail.com